FAQ

Pet insurance FAQ

By PetAssured Editorial Team Last reviewed : June 7, 2026

Quick Answer

Short answers to the questions Canadian pet owners ask most. Each one links to the full guide if you want the detail. Start with the [cost calculator](/guides/pet-insurance-cost-calculator/) to estimate your own premium, or [is pet insurance worth it?](/guides/is-pet-insurance-worth-it/) for the core decision.

Cost & value

Is pet insurance worth it in Canada?
For most owners, yes — not because it usually beats the math, but because it converts a low-probability five-figure vet bill into a predictable monthly cost. Read the full framework →
How much does pet insurance cost in Canada?
NAPHIA's 2024 averages for a comprehensive plan are about $89/month for dogs and $46/month for cats — but your price depends on breed, age, and postal code. What drives the price →
Can I estimate my own premium?
Yes — our free educational estimator gives a monthly range by pet, age, breed risk, province, and plan. It's not a quote. Use the cost calculator →
Should I buy insurance or just save the money?
Insurance wins if you can't absorb a five-figure bill; a savings account can win with a large buffer and real discipline. Self-insurance is riskiest in the early years. Insurance vs savings →

Coverage

What does pet insurance cover?
A comprehensive plan covers accidents and illnesses — diagnostics, surgery, hospitalization, medication, and many hereditary/chronic conditions. Coverage explained →
What doesn't pet insurance cover?
Pre-existing conditions, most routine/wellness care (unless you add it), cosmetic procedures, and breeding costs are common exclusions. See the exclusions →
Does pet insurance cover pre-existing conditions?
No — every Canadian insurer excludes anything diagnosed or showing symptoms before your policy started or during the waiting period. Pre-existing conditions →
How do deductibles and reimbursement work?
You pay the deductible first, then the insurer reimburses your plan's rate (often 70/80/90%) of the rest. Deductibles → · Reimbursement vs direct pay →

Enrolling & claiming

What's the best age to get pet insurance?
As young as possible — ideally a puppy or kitten, when premiums are lowest and nothing is documented yet. Best age to enrol →
How long are waiting periods?
Usually a few days for accidents, ~14–30 days for illness, and often 6 months for cruciate/orthopedic conditions. Anything appearing during the wait counts as pre-existing. Waiting periods →
How do I file a claim?
Pay the vet, then submit the itemized invoice and records via the insurer's app or portal; reimbursement follows after the deductible. How to file a claim →
Can I switch pet insurance companies?
Yes, but switching resets pre-existing exclusions, so anything diagnosed under the old policy may not be covered by the new one. Switching pet insurance →

Dogs, cats & providers

Is pet insurance worth it for dogs?
Usually — dogs drive the biggest claims (cruciate surgery, bloat, foreign objects, cancer). Dog insurance in Canada →
Is pet insurance worth it for an indoor cat?
Often yes — indoor cats still get costly illnesses (urinary blockage, kidney disease, cancer), and cat premiums are low. Cat insurance in Canada →
Which pet insurers operate in Canada?
Trupanion, Petsecure, Pets Plus Us, Fetch, CAA, Sonnet, Desjardins, and Petline. Compare the best →
Are US brands like Lemonade or Spot available in Canada?
Generally no — most US-marketed brands don't sell to Canadians. US brands in Canada →